Terms and conditions:
When purchasing at www.marcussweden.com you, as a customer, agree to the following conditions:

Delivery time:
From the time we have received your order, we normally manufacture and ship the shoes within 1-2 weeks. Deviations may occur, eg materials may be temporarily out of stock. If your order is delayed, we will send you an email.
Shipping:
Freight cost is USD 25 / order. Your order is shipped with Dhl, Fedex or UPS and is traceable. When we ship your order, we will send you an email with the tracking information.

Return / exchange:

You find all the information you need here.

Complaints:
We always choose the best possible material in our shoes. We have long experience of manufacturing, we manufacture everything ourselves or have very good control of all parts of the production. In spite of this, there sometimes is a problem with our shoes. If you are not satisfied with your shoes, please contact us at marcus@marcussweden.se

Your rights:

You can ask us to update or remove your personal information by emailing marcus@marcussweden.se or by writing to us at:
Qualis AB
Betongvägen 3
311 42 Falkenberg
Sweden

However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the above address. We will need to charge you EUR as an administration cost.

Copyright and database rights:

All content included on Marcus Sweden website, such as text, graphics and photos are protected byEuropean copyright and database right laws. The compilation of all content on this website is the exclusive property of Qualis AB and its affiliates and is protected by Swedish and international copyright and database right laws.

Privacy policy:

The privacy of our customers is important to us and we take care to safeguard it. This policy explains how we use your personal information.

Our privacy policy is regularly reviewed. If you have any queries concerning your personal information or any questions on our use of the information, please Contact marcus@marcussweden.se

The information we collect via this website may include: 
Any personal details you type in and submit, such as name, address, email address, etc.

Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

Your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

Cookies:

This site uses cookies. Cookies are small text files which are saved to your computer via your web browser. They can’t be run like programs and can’t do anything to your computer.

A cookie is a small data file that resides on your computer which allows us to recognise you as a user when you return to the website using the same computer and web browser. The cookies and other automatically tracked information are used: To automatically access your previously stored account information and deliver a more personalised shopping experience

This site uses cookies to help us better understand how users use the website so that we can administer, support and improve the website and the products that Tanner Bates offer.

Marcus Sweden cookies are not used to identify you personally. Even if you purchase shoes from us and therefore register as a customer, no personal information is saved in a cookie, just a random string of letters and numbers.

Marcus Sweden only uses first-party cookies. This means these cookies cannot be read by any other website, and nor does this website read cookies set by any other website.

You can find out more about cookies and how to manage them here: http://www.aboutcookies.org/.

What we do with your information:

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after-sales service.

We would also like to email or post you details of various promotions, goods and services that we can offer you. If you wish to receive these, please tick enter your email address in the field provided at the bottom of any page on our website. We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal presidents and policies to respect your wishes. You can at any time contact us at the address below and we will opt you out of any aspect of our marketing programme.

Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at marcus@marcussweden.se or Qualis AB, Betongvägen 3, 311 32 Falkenberg, Sweden

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.

We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.

This privacy policy only covers this website. While we carefully select the websites to which we link, we are not responsible for the privacy practices or the content of these websites.

GDPR:

GDPR is the regulation that is designed to ensure that your data is managed and looked after in a sensible and secure way and with your consent.

Marcus Sweden has always acted in a responsible way regarding your data. As an example, our mailing list has always been explicitly opt-in for marketing purposes and unsubscribing is a simple process using the unsubscribe link at the foot of every email.

Marcus Sweden has carried out audits of all of the uses we make of your data and have implemented guidelines for our staff that cover, among other things; who is allowed to process your data, how that data is secured on our network, what data we need to keep for a longer term to satisfy legal and accounting requirements and when we should delete data that is no longer required.

If you have any questions regarding GDPR and how we are using your data then contact us at marcus@marcussweden.se

We have also audited our external partners to check that they comply with the GDPR regulations so you can be assured that we have taken the required steps to make sure we are treating your data with the respect it deserves.